Cart
0
Last Updated: 2/14/2026
At EaseStep, customer satisfaction is important to us.
30-Day Return Policy
You have 30 days from the date of delivery to request a return.
To qualify for a refund:
- Item must be unused
- Item must be in original packaging
- Proof of purchase is required
Non-Refundable Items
We do not accept returns for:
- Used items
- Final sale items
- Gift cards
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery with:
- Your order number
- Photos of the issue
We will replace or refund the item at no additional cost.
Refund Processing
Approved refunds are processed within 5–7 business days back to your original payment method.
Shipping fees are non-refundable.
To start a return, email:
📧 easestep6@gmail.com
Orders
Below are some of are common questions about orders
How do I make a purchase?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
How do I know if my order is confirmed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Can I change my shipping address after my order is placed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
When will my order be shipped?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
What is your return policy?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
How long will it take until I receive my order?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.